Privacy Policy

Our Philosophy

Your privacy and the security of the information that you provide to us is important to us and we take the privacy and security of the users of this website seriously. Wishwrap, Inc. does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers' privacy. The information we collect is used solely to process your order and to enhance your shopping experience.

What Information Do We Collect?

Wishwrap will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. The information we collect varies, depending on how you use our site. This Policy applies to all information collected or submitted to or through www.wishwrap.com. On some pages, you can make requests to join newsletters, receive event reminders, enter contests, participate in promotional events, register to receive materials from us, or receive other types of information. The types of personal information collected include: name, shipping address, billing address, e-mail address, birthday, phone number, credit card information to complete purchases, and other general questions relating to areas of interest on our website.

If you choose to forward a page to a friend (email a friend from a product page), we ask for their email address and your own. We will automatically send them a link to the page and invite them to visit the site. We will store their email address in our database for that one time sending only. Wishwrap will not email them any additional messages.

We also collect aggregate, non-personally-identifiable information on users by recording the IP address from the computers of visitors to our site. An IP address is a number that is assigned to your computer when you surf the Web. Web servers, or the computers that provide the web pages to your computer for you to view, automatically identify your computer by its IP address. When you use your computer to request to view a page from a server, that server logs your IP address. wishwrap.com does not link IP addresses to anything personally identifiable. Your visit to wishwrap.com will be logged; however, you will remain anonymous to us unless you choose to share information with us. We track the number of people that view each page of our website to better understand which features are most popular and best meet the needs of our visitors.

How Do We Use Your Information?

Your information is used to process your orders and personalize your shopping experience on Wishwrap, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Wishwrap is able to shorten your checkout process and allow you to check your order status online.

In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.

We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages, fulfilling orders, et cetera. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private.

Your e-mail address is used to create and identify your account on Wishwrap. Your e-mail address is also used by Wishwrap to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, send you our newsletter, and tell you about special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the our mailing list.

Alternately, if you have created an account with Wishwrap, you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the "my account" button that appears on the top right of almost every page of our Web site, logging into your account, clicking on the "newsletter" button in the account summary, and making the appropriate change.

We may also use your Internet Protocol (IP) address and ISP name to help us diagnose problems with our server, and enhance administration of our web site. Your IP address may also be used to gather broad demographic information, as well as identify customer traffic patterns and site usage. This information aids us in merchandising and in refining the design and layout of the store.

Business Transfers

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets, but remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise). Also, in the event that Wishwrap, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

How Do We Use Cookies?

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come from (e.g. "aol.com" or "msn.com") and the addresses of the sites visited immediately before coming to and immediately after leaving wishwrap.com. However, none of this information is associated with you as an individual. Cookies do not capture your individual email address or any private information about you. The collected data is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "clickstream" activity (i.e., the paths take by visitors to our site as they move from page to page), and lets us store items in your shopping bag between visits.

Wishwrap may use third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and Wishwrap reserves the right to provide that information and data to these third parties.

To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the "Help" menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on Wishwrap.

Linking to Other Websites

We may provide links to other websites that are not under our control. These websites have their own policies regarding privacy that you may wish to review. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.

How Do We Keep Your Information Secure?

In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk.

Wishwrap incorporates security measures such as encryption and authentication tools to protect your data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.

We use Secure Sockets Layer (SSL) technology to protect your credit card information. Upon entering the checkout page your computer will begin communicating with our server in secure mode. You will be able to tell that you are in secure mode because the "https" in the web address on your browser will change to "https". In addition, depending on the browser you use, you will see either a padlock (Microsoft Internet Explorer, Netscape Communicator, AOL) or a solid key (Netscape Navigator) in the lower section of your browser window.

How Do I Correct My Information or "Opt-Out"?

Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number or email address. You may correct your personal information or select the option not to receive future contacts (i.e. mailings, calls, etc.) by logging in to My Account on wishwrap.com or by contacting customer service at customercare@wishwrap.com. In the event you elect not to receive any future contacts from wishwrap.com, we will endeavor to remove your name from all of our contact lists; however, information is sometimes difficult, if not impossible, to remove from all data sources, and we can only promise to endeavor to remove you from any lists we control. We shall have no liability under this Privacy Policy for our failure to accomplish this objective. If you have questions, you should direct them to customercare@wishwrap.com. You may also request changes to or removal of your personal information from our website by contacting us at the address or telephone number provided below.

Children

We will never knowingly collect or solicit information from individuals under the age of 13 without first obtaining verifiable parental consent. If you are under the age of 13 you should not provide information to us via this website. If we become aware that a person under 13 has provided personally identifiable information to us without verifiable parental consent, we will remove such personally identifiable information from our files.

Your Consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Wishwrap’s privacy policy. Wishwrap reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to visit this section of our site regularly in order to remain informed of any changes. Changes to our Privacy Policy shall become effective as of the date they are posted to this site.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:

By Email:
customercare@wishwrap.com

By Phone:
1-800-986-5149

By Mail:
Wishwrap, Inc.
5758 Geary Blvd. #151
San Francisco, CA 94121